UK AI chatbot, AI agent, RPA and Microsoft Copilot consultancy for SMEs and growing businesses.
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UK AI chatbot, AI agent, RPA and Microsoft Copilot consultancy for SMEs and growing businesses.
Request a DemoWe support organisations from different sectors in their AI and automation journey. Every project is tailored to business needs and delivered with measurable outcomes. These examples reflect our team's work across sectors and markets, and not all of them were delivered in the UK.
The same methodology in every project: Needs Analysis > Tailored Solution Design > Rapid Delivery > Continuous Support
Client confidentiality comes first. The examples below are anonymised scenarios based on real project experience.
3-shift production plant (~500 people)
Production, quality and warehouse teams used to merge spreadsheets every morning for management. With Power Automate + RPA, ERP and line data are pulled automatically and variance alerts land in Teams. Shift leads act instead of waiting for reports.
Multi-store retail chain (~150 employees)
Order status, returns and store stock questions piled up evenings and weekends. An Azure OpenAI chatbot handles FAQs and order lookups; unresolved cases are tagged and handed to live agents. Support stopped typing the same replies.
Finance / insurance operations (~200 employees)
Hundreds of invoices a month were keyed into accounting by hand; approvals vanished in email. OCR extracts fields, Power Automate drives approvals and ERP posting. Finance focuses on exceptions, not typing.
National distribution network (~800 employees)
Shipment, damage and expense approvals got lost across departments. A SharePoint + Power Automate board brought SLAs, reminders and an audit trail into one place. Ops stopped asking “where is this stuck?”
Multi-unit healthcare provider (~300 employees)
Leave, overtime and performance forms lived in scattered sheets; HR spent days reconciling each month. A Power Apps HR app lets employees submit, managers approve and HR see everything on one board—transparent and auditable.
Telecom customer operations (~400 employees)
Billing queries, plan changes and simple tech checks drove most of the call load. An AI Agent handles those steps and opens tickets when needed; human agents take high-effort complaints. Queue pressure eased without sacrificing service quality.
Contact our expert team for a solution tailored to your needs. The first consultation is free.