1. Who We Are
This Privacy Policy explains how TechLinkAI, a trading name of TECHLINK YAPAY ZEKA VE YAZILIM TEKNOLOJİLERİ LİMİTED ŞİRKETİ ("TechLinkAI", "we", "us") collects, uses and protects personal data when you visit techlinkai.uk, submit our contact form, use our live chat, or join a meeting we organise. TechLinkAI operates this UK-facing site and serves UK organisations remotely. We are the data controller for personal data processed through this website.
Address: Holborn, London, EC1N 2NS, United Kingdom | Contact: contact@techlinkai.uk | Website: https://techlinkai.uk | Information Commissioner’s Office: ico.org.uk
2. Personal Data We Process
When you visit our website, submit a contact form, or use our services, the following personal data may be processed:
- Identity data: first name, last name
- Contact data: email address, phone number
- Message / request content and service of interest
- Technical data: IP address, browser information, access time, cookie records
- Marketing preferences: cookie consent status (necessary / analytics / marketing)
- Live chat: session identifier, page URL, message content and optional visitor name
3. Purposes of Processing
Your personal data is processed for the following purposes:
- Receiving, assessing and responding to contact requests
- Managing demo, proposal and discovery-call processes
- Managing pre-contract and post-contract customer relationships
- Ensuring website security and preventing abuse
- Complying with legal obligations and resolving disputes
4. Legal Bases
Under UK GDPR and the Data Protection Act 2018, we rely on the following legal bases:
- Your consent (analytics cookies, marketing messages, and transfers described below)
- Taking steps at your request before entering into a contract, or performance of a contract
- Compliance with a legal obligation
- Our legitimate interests (site security, responding to enquiries, service quality)
5. Cookies
Cookies on this site follow PECR and UK GDPR. Strictly necessary cookies run without consent. Analytics cookies run only if you choose Accept analytics. You can change your choice at any time with the Cookie settings link in the footer; details are in our Cookie Policy.
- Necessary cookies: session, security, form protection (Cloudflare Turnstile)
- Analytics cookies: usage statistics (e.g. Google Analytics) — with consent. We also use Umami, a self-hosted statistics tool that counts page views in aggregate and does not set cookies.
- Marketing cookies: campaign measurement — with consent
6. Data Transfers
Your personal data may be shared with the following parties in line with the purposes above and applicable law:
- Hosting, email and cloud infrastructure providers
- Security and bot-protection services (e.g. Cloudflare Turnstile)
- Competent public authorities where legally required
- Legal advisors and auditors under confidentiality obligations
Email delivery, Cloudflare Turnstile, live-chat relay, Microsoft Teams meetings, and Calendly (opened from the contact page) may run on servers located outside the UK. Where this happens, we rely on adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement (IDTA). Google Analytics loads only if you accept it on the cookie banner.
7. Retention Period
Personal data is retained for as long as required by the processing purpose and applicable limitation/retention periods. Afterwards, data is deleted, destroyed or anonymised.
8. Your Rights Under UK GDPR
Under UK GDPR, you have the right to:
- Be informed about how your personal data is used
- Request access to the personal data we hold about you
- Request correction of incomplete or inaccurate data
- Request erasure of your data in certain circumstances
- Restrict or object to certain processing, including direct marketing
- Request a portable copy of the data you provided to us
9. How to Exercise Your Rights
You may exercise any of the rights above by emailing us at contact@techlinkai.uk. We may ask you to verify your identity before responding, and we aim to respond within one month as required by UK GDPR.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
- Email contact@techlinkai.uk with your request and enough detail to verify your identity.
- State clearly which right you wish to exercise (access, correction, erasure, restriction, objection, or portability).
- We will confirm receipt and respond within the statutory timeframe.
10. Security
We apply technical and organisational measures (access control, encryption, secure communication, logging) to protect personal data against unauthorised access, loss or misuse. No system is 100% secure; we follow industry-standard safeguards.
11. Changes
This notice may be updated due to legal or operational changes. The current version is always published on this page.
Data Controller Contact: TechLinkAI, a trading name of TECHLINK YAPAY ZEKA VE YAZILIM TEKNOLOJİLERİ LİMİTED ŞİRKETİ, Holborn, London, EC1N 2NS, United Kingdom — contact@techlinkai.uk
This notice is for information purposes; seek independent legal advice for specific situations.