Every product's story, in a single dashboard
The Product Lifecycle Platform tracks each physical product by serial number and QR code from the moment it is made. Orders link to the production plan, products to pallets and shipments, and sold products to warranty and service, while the customer is kept informed on WhatsApp at key steps.
- UniqueSerial number and QR key per product
- End to endFactory, warehouse, branch and customer
- AI assistantIn the dashboard and on WhatsApp
Key features
The story of every physical product, from production and shipping to sales, warranty and service, in a single dashboard.
Unique serial number and QR record
Every product is registered at production with a serial number and an unguessable QR key, and every step is recorded on its timeline.
Orders and production planning
Orders entered by branches and regions flow into planning. Once a due date is set the branch sees it and the customer gets the planned ship date on WhatsApp.
Pallet and shipment tracking
Products are loaded onto pallets by scanning their QR codes. Every shipped product switches to in transit automatically and joins branch stock on receipt.
Stock by location
Stock at factories, warehouses and branches is visible per product, so you can find where any unit is by its serial number.
Warranty and service
Customers scan the product's QR code to activate the warranty and open service requests. Open services and expiring warranties are tracked in the dashboard.
AI assistant
The assistant answers record questions in the dashboard and talks to customers on WhatsApp. It never guesses, and hands over to an agent when needed.
See the product
Illustrative screens with sample data.
Four steps from set-up to results
Register the product
Define your model catalogue. Products are created at production one by one or in bulk, each with a serial number and QR code.
Pack and ship
Prepare pallets by scanning QR codes and start the shipment. Product status and location update automatically.
Sell and deliver
When a branch sells, the product is linked to the customer, who is kept informed on WhatsApp.
Manage warranty and service
The customer starts the warranty and opens service requests by QR, and the service process is written to the product's timeline.
Use cases
Durable goods manufacturers
Keep the production-to-service history of every appliance, device or other durable product.
Dealer and branch networks
Track branch stock, shipments and sales from one dashboard and see each order's due-date status.
After-sales services
Manage warranty activation and service requests through QR codes, without paper forms.
Operations and management
Follow indicators such as warranty activation rate, open services and products in transit.
Works with
- QR and camera scanning
- WhatsApp Business
- n8n automations
- AI assistant
- ERP order data
- Factory, warehouse and branch locations
Good to know
Other products
Make your products' journey visible end to end
We will show the platform live using your own product models and branch structure.
See what this could save your team
Enter your own numbers to get a rough estimate of the time and cost involved.
Try the maths
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How it’s worked out
A rough estimate to give you an idea, not a quote or a guarantee. Real results depend on your processes and set-up. Everything stays in your browser; nothing is sent or stored.