contact@techlinkai.uk UK AI Chatbot • AI Agent • RPA • Microsoft Copilot
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UK AI chatbot, AI agent, RPA and Microsoft Copilot consultancy for SMEs and growing businesses.

Get in Touch

Email
contact@techlinkai.uk
Location
Holborn, London, EC1N 2NS, United Kingdom
Request a Demo
Request a Demo

What automation has achieved elsewhere

87%
less time to process each NHS referral

Average processing time fell from 40 minutes to under five. Case study from NHS Shared Business Services, Cambridgeshire Community Services NHS Trust. Not a TechLink result. Read the source

Built Around Your BusinessNot an off-the-shelf template — solutions designed for your exact workflow.
Your Data Stays In-HouseLocal AI deployments process your data without it ever leaving your company.
End-to-End Technical SetupGet servers, integrations and software from one team, under one roof.
Ongoing Maintenance & SupportWe monitor, update and support your systems after go-live.
Our Solutions

AI & Automation Solutions for the UK

We automate the repeat work of quality, HR, operations, finance, IT and contact-centre teams in UK organisations, around the way your company already works.

AI Chatbot

Enterprise chatbot solutions that understand natural language and operate 24/7.

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AI Agent

AI agent systems that autonomously plan and execute multi-step business tasks.

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Microsoft Copilot

Empower your teams with M365 Copilot deployment, customisation and user training.

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Quality Control Automation

Compare certificates and inspection reports with the drawing and the production record. Conforming parts move on. Mismatches stay with quality.

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RPA Automation

Automate repetitive, rule-based processes with software bots that work around the systems you already use.

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Process Automation

Digitise and automate end-to-end workflows with Power Automate and Make.

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HR Automation

Free your HR team by digitising recruitment, onboarding, leave and payroll processes.

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Finance Automation

Speed up period close by automating invoice processing, OCR and financial reporting.

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Call Centre Automation

Smart IVR, AI self-service and agent assist for UK contact centres.

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Products

The TechLinkAI product family, end to end

Every product has AI built in and works with the systems you already use. Deploy it as it is, or tailored to your process.

Automation discovery

Automation Hub

Discover, measure and turn automation opportunities from across the business into an actionable roadmap.

Find, score and prioritise automation opportunities across every department, then turn them into a 12-month roadmap.

  • Ready-made automation scenarios, organised by department
  • An impact and complexity matrix that surfaces quick wins
  • A phased roadmap, from first wins to a 12-month plan
Details
Overview: automation potential, department capacity and quick-win candidates
Customer contact

AI Call Centre

Let AI answer the questions coming in on WhatsApp, so your team can focus on the conversations that need a person.

AI answers customer messages 24/7 and hands complex cases to your team.

  • An AI assistant on WhatsApp, 24/7, answering from your documents
  • A live support inbox for conversations that need a person
  • Leads, support tickets and activities in one workspace
Details
Call analytics: total requests, AI resolution rate, handed to humans, satisfaction and time saved
Manufacturing quality

Quality Control Automation

Evaluate measurement, certificate and shipping documents on one screen, and make the reasoning behind every quality decision visible.

Checks inspection reports, certificates and orders against the drawing, and shows which parts pass, hold or fail, with the reason.

  • PC-DMIS CMM report characteristics sorted into OK, HOLD and NOK
  • Automatic comparison of certificates, specifications and purchase-order data
  • AS9102 FAI forms and yearly-numbered CoC drafts generated for you
Details
Quality screen: today's inspection set, the OK, HOLD and NOK split, and work awaiting a decision
Serial number and QR traceability

Product Lifecycle Platform

The story of every physical product, from production and shipping to sales, warranty and service, in a single dashboard.

Follow every product from factory to customer: shipments, warranty and service in one dashboard.

  • Every product registered with a unique serial number and an unguessable QR key
  • Factory to warehouse to branch pallet and shipment tracking, with stock by location
  • Customers scan the QR code to start their warranty and open service requests
Details
Overview: production, shipping, branch stock, sales, warranty and service stages
Who We Build For

Automation Tailored to Your Department

We offer automation solutions that solve real business problems for decision-makers in UK businesses of every size — from small teams to established organisations.

HR Manager

  • Recruitment process automation
  • Onboarding/offboarding digitisation
  • Leave and payroll form management

Operations Manager

  • RPA automation of repetitive workflows
  • Process monitoring and reporting
  • Cross-department integration

Finance Manager

  • Invoice processing and OCR automation
  • Financial reporting and Power BI dashboards
  • Accounting system integrations

IT Manager

  • Microsoft 365 and Copilot deployment
  • API integrations and system integration
  • Secure, scalable infrastructure

Quality Manager

  • Incoming material and surface-treatment certificates
  • Inspection reports against the drawing
  • Conformance documents, revisions and the first-article file
Tell Us About Your Project
Why TechLinkAI?

Automation Designed to Pay for Itself

We design every project with KPIs tied to your business goals, so the return is measured rather than assumed. Payback depends on your scale and processes, so we size each pilot to fit. Process analysis, pilot implementation and scaling — all included.

Fast Implementation

Go live in 2–6 weeks. No long project cycles — we deliver value quickly.

Measurable ROI

Clear KPIs from day one. We report cost savings and efficiency gains so you can see the return as it builds.

Microsoft Ecosystem Expertise

Proven expertise in designing and delivering enterprise solutions with Power Platform, Azure OpenAI and Copilot.

Integrated Technology Stack

End-to-end solutions under one roof with Power Platform, Azure OpenAI and Make.

UK-Focused Delivery

Our team works UK business hours and designs every solution around UK GDPR and the way UK organisations operate.

Technology Stack

Technologies We Use

The latest proven enterprise technology ecosystem, fully integrated and working together.

Microsoft Power Platform Azure OpenAI Microsoft Copilot Power Automate Power BI Automation Platforms Make Python REST API SharePoint Microsoft Teams Azure
No need to replace your ERP or CRM — secure solutions that work with the systems you already use

TechLinkAI in Numbers

20+
Business-Ready Solutions
8+
Years of Team Expertise
Blog

Everything About AI and Automation

View Articles
AI Agent
What Is an AI Agent? How It Differs from RPA and When to Choose Each

How AI agents complete multi-step tasks, and when RPA is the better choice.

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RPA
RPA Process Analysis and Automation for Efficiency

Learn how to identify the business processes that will deliver the highest ROI for Robotic Process Automation.

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Microsoft Copilot
Microsoft Copilot Enterprise Integration: Process, Cost and What to Watch For

What a Microsoft Copilot rollout involves and what to check before you start.

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UK buyers ask

Common questions about TechLinkAI

TechLinkAI (techlinkai.uk) is a UK AI, RPA and Microsoft Copilot consultancy. We implement enterprise chatbots, AI agents, Power Automate RPA, process automation, HR and finance workflows, call-centre AI and quality-control document checking for UK small and medium-sized businesses (SMEs) as well as larger organisations — without replacing the ERP or CRM you already use.

Yes. This site is built for UK organisations. We deliver remotely across England, Scotland, Wales and Northern Ireland, in British English and UK business hours, and design every project around UK GDPR, the Data Protection Act 2018 and PECR.

Owners and operations, IT, HR, finance, quality and contact-centre leaders in UK small businesses, SMEs and larger organisations who need automation built around their own processes rather than a generic SaaS product.

Email contact@techlinkai.uk or book a free discovery call. We reply within one UK business day and can usually outline a pilot in 48 hours.
Free Discovery Call

Start Your UK Automation Project

Book a free 30-minute discovery call. We will map your processes and a practical AI, RPA or Copilot roadmap for your UK organisation.

Tell Us About Your Project Contact Us