# TechLinkAI

> TechLinkAI is a business-to-business technology consultancy serving UK organisations remotely. It designs and implements AI chatbots, AI agents, robotic process automation (RPA), process automation and Microsoft 365 Copilot rollouts, built around a client's existing ERP, CRM and Microsoft 365 systems. It also offers four software products, deployed as standard or tailored to the client's processes.

## Company facts

- Website: https://techlinkai.uk
- Location: Holborn, London, EC1N 2NS, United Kingdom
- Service area: England, Scotland, Wales and Northern Ireland, delivered remotely
- Hours: Monday to Friday, 09:00 to 17:30 UK time
- Language: British English
- Clients: small teams, SMEs and larger organisations. Industries named on the site are precision machining and manufacturing, retail, finance, logistics, healthcare and professional services.
- Main tools: Microsoft Power Platform (Power Automate, Power Apps, Power BI), Azure OpenAI, Microsoft Copilot and Copilot Studio, SharePoint, Microsoft Teams, Make, Python and REST APIs
- Compliance approach: projects are designed around UK GDPR, the Data Protection Act 2018 and PECR. This describes a design approach, not a certification.
- Pricing: no fixed price list is published. Scope and cost are agreed after a free 30-minute discovery call.
- Not offered: consumer chatbot apps, and services for restaurants, cafés or other local hospitality businesses
- Brand: techlinkai.uk is the United Kingdom site of the TechLink brand. TechLink's site for Turkey is https://www.techlink.com.tr

## Contact

- Email: contact@techlinkai.uk
- [Contact page](https://techlinkai.uk/contact)
- [Book a discovery call](https://calendly.com/techlink)

## Solutions

- [All solutions compared](https://techlinkai.uk/solutions): Which service fits which problem.
- [AI Chatbot](https://techlinkai.uk/solutions/ai-chatbot): Customer and employee assistants on the web and Microsoft Teams, built on Azure OpenAI and company documents.
- [AI Agent](https://techlinkai.uk/solutions/ai-agent): Software that plans and carries out multi-step tasks across business systems, with human approval steps.
- [RPA](https://techlinkai.uk/solutions/rpa): Rule-based software bots built with Power Automate and Python for data entry, reporting and reconciliation.
- [Process Automation](https://techlinkai.uk/solutions/process-automation): End-to-end workflows, approvals and handoffs with Power Automate, Power Apps and Make.
- [Microsoft Copilot Consulting](https://techlinkai.uk/solutions/microsoft-copilot): Readiness, security configuration, prompt libraries, training and adoption for Microsoft 365 Copilot.
- [HR Automation](https://techlinkai.uk/solutions/hr-automation): Recruitment, onboarding, leave and employee-query workflows.
- [Finance Automation](https://techlinkai.uk/solutions/finance-automation): Invoice capture, approvals, reconciliation and Power BI reporting.
- [Call Centre Automation](https://techlinkai.uk/solutions/call-centre-automation): AI IVR, chat self-service, agent assist and call analytics for contact centres.
- [Quality Control Automation](https://techlinkai.uk/solutions/quality-control): Checks of certificates, inspection reports and drawings for precision-machining and manufacturing teams.

## Products

- [All products](https://techlinkai.uk/products): Four products, each available as a standard deployment or tailored to the client's screens, rules and integrations.
- [Automation Hub](https://techlinkai.uk/products/automation-hub): Finds, scores and prioritises automation opportunities across departments and turns them into a 12-month roadmap.
- [AI Call Centre](https://techlinkai.uk/products/ai-call-centre): An AI assistant on WhatsApp Business that answers from the client's own documents, with a live support inbox, built-in CRM and handover to staff.
- [Quality Control Automation](https://techlinkai.uk/products/quality-control-automation): Checks inspection reports, certificates and orders against the drawing and shows which parts pass, hold or fail, with the reason.
- [Product Lifecycle Platform](https://techlinkai.uk/products/product-lifecycle-platform): Serial-number and QR traceability from factory to customer, covering shipments, warranty and service.

## Company

- [About](https://techlinkai.uk/about)
- [References](https://techlinkai.uk/references): Anonymised project examples.
- [Case Studies](https://techlinkai.uk/case-studies): Anonymised project examples.
- [Articles](https://techlinkai.uk/articles)

## Optional

- [Privacy Policy](https://techlinkai.uk/privacy-policy)
- [Cookie Policy](https://techlinkai.uk/cookie-policy)
- [XML sitemap](https://techlinkai.uk/sitemap.xml)